About the Role

Logistics Support Specialist

RAF Marham – Norfolk

£44,000 - £54,500 plus excellent Benefits

12-month FTC with strong potential for extension or a permanent opportunity

Working Pattern: 37.5 hours p/w, Mon-Fri

Reporting into the Customs Warehouse Manager, you will control the efficient flow of goods, services, and information from the point of origin through to customer delivery to meet customer requirements. You will ensure customer service and time objectives are achieved within existing financial constraints, supporting both marketing and financial goals. You will be responsible for executing and continuously improving standard logistics processes, including replenishment systems, data interchange systems, stock and demand management, electronic data systems administration, and related functions. You will build relationships with strategic customers through logistics initiatives and apply insights gained from customers, competitors, operating entities, distribution, transportation, customer service teams, other industries, industry groups, and professional training to continuously enhance the organisation’s competitive position.

Key responsibilities

• Based at RAF Marham in Norfolk this role works in the interest of safety, security and compliance within the Customs Warehouse (CW). Contributing to the overarching regulations associated with maintaining compliance not only within the Customs Warehouse at RAF Marham also for maintaining AEO status.
• The F35 Logistics Support Representative serves as a principle industry POC for all in-bound and out-bound process activity within authorised timelines in relation to the LMUK CW.
• Maintaining the day-to-day processes of a busy Warehouse covering Receipts and Shipments, Inventory Management, Deployable Spares packs & the Logistics Support Department
• Ensuring all Warehouse staff are adhering to set processes and HMRC regs.
• Ensure all Warehouse staff are suitably qualified & trained for their role
• Ensure all transactions are correctly adhered to using the ALIS/ODIN system
• Analysis of data & improve areas that require attention
• Work closely with all key stakeholders to maintain effective communication, Field Service Reps (FSRs), Customs Compliance Supervisors and RAF.
• Maintain Quality Assurance and Safety in the Warehouse.
• Coordinate any physical Logistics for processing transactions in a timely manner and ensure full support for the Customs Compliance Team.
• Initiate Stocktaking discrepancy investigations and ensure any physical aspects of reporting process are executed.
• Liaise with stakeholders for any Op/Ex activity, attending any relevant briefs.
• Specialist stock management, Lifed items, temperature controlled for consumables & repairables using appropriate reporting data.
• Disposal management
• Act as POC for explosives, working closely with stakeholders
• HazMat inventory management, including batch control & shelf life
• Ensure all Hazardous items for shipment are compliant with Dangerous Goods (DG) regulations.
• Coordinate and manage all DSP activity (Robs, life ex, reporting)
• Ensure Warehouse security is strictly maintained
• Form a close working relationship with the Customs Compliance team and act as POC for any compliance issues

Essential Skills

• Leadership, ability to manage the day-to-day workforce priorities
• Be able to collate, understand & report statistics and audit where required
• Ability to perform accurate analysis of data within spreadsheets and databases in line with regulatory policy and procedures.
• Knowledge and understanding of Logistics in a Military environment
• Understanding of the F-35 Lightning II systems and Customs policies.
• Attention to detail and be able to determine actions required to solve discrepancies, quarantine and disposals
• Intermediate level – Microsoft Excel

Typical minimum education & experience

• Typically, 3 years’ experience in a similar role, with Logistics and Warehousing disciplines with experience of bonded stores & Customs processes.
• Have Professional Competencies in regard of Customs Bonded Warehouse activities and a strong understanding of process driven operations.