Standard Job Description

The BA Invoice & Billing Manager provides oversight and end-to-end accountability for invoice generation and billing execution dedicated to a Business Area (BA), ensuring timely, accurate, and compliant invoice generation, validation, and distribution across government and commercial contract types. The role defines and executes the operational strategy for BA billing in alignment with Order to Cash (OTC) and finance priorities, overseeing invoice readiness, contract interpretation in partnership with Contracts/Legal, billing schedules, and period-end performance to safeguard revenue recognition and cash flow integrity.

The Manager monitors invoice queues, backlog, cycle times, and service levels, rebalancing resources to meet close deadlines and reviewing complex or high-risk invoices prior to release to mitigate billing errors and customer disputes. Acting as the primary escalation point for invoice rejections, disputes, and complex internal or customer inquiries, the role drives root-cause resolution and strengthens upstream process discipline in coordination with Collections, Cash Application, and Contract Close-Out teams. Leveraging data, analytics, and defined performance metrics, the Manager identifies anomalies, processing errors, and trend drivers, translating insights and benchmarking into capacity planning, service model refinement, and targeted improvement initiatives while advising senior leadership on emerging risks and control gaps. The Manager will support the 1LMX transition which includes leading the team through testing cycles, go-live implementation, and hypercare support.

A core accountability is enforcement of enterprise billing standards, internal controls, and governance frameworks, ensuring adherence to contractual and customer requirements, including government compliance obligations where applicable (e.g., FAR/CAS, documentation retention, and audit readiness). The role partners with Legal, Compliance, Internal Audit, and Accounting to support audits, controls testing, and remediation activities (e.g., DCMA/DCAA inquiries), and partners with Supply Chain, IT, and broader OTC stakeholders to align BA billing execution with broader GFS objectives and transformation initiatives. In addition, the Manager leads and develops Associate Managers, Supervisors, and staff, fostering accountability, operational excellence, and continuous improvement, and advancing automation and standardization initiatives that enhance productivity, billing accuracy, compliance integrity, and overall financial performance.

Basic Qualifications

• Bachelor’s (or higher) in Accounting, Finance, Economics, or a related field, and/or equivalent work experience.
• Strong analytical, problem solving, accounting (US GAAP), and financial analysis skills
• Proven leadership experience (including demonstrated Full Spectrum Leadership behaviors); ability to motivate, energize, and build high performing teams in fast paced, high pressure environments
• Excellent verbal and written communication; adept at delivering executive level presentations and status updates to senior leadership across the organization.
• Demonstrated ability to manage multiple priorities, meet business objectives, and navigate dependencies on external resources.
• Track record of rapidly identifying, designing, and implementing new strategies, tools, and improvement initiatives and openness to embracing change.
• Direct involvement in large scale financial system migrations
• Advanced skills in Excel, Outlook, Word, and PowerPoint; capable of building sophisticated financial models and executive presentations.
• Skilled at working across organizational and functional boundaries to achieve results.
• Success in dynamic, fast paced team environments; skilled at coordinating team efforts and handling multiple priorities.
• US Citizen

Desired Skills

• Proficiency with SAP (including S4), Audit Board, and other enterprise systems.
• Strong understanding DCAA, DCMA, SOX, of IRS regulations, and Government contract types.
• Knowledge of Federal Acquisition Regulations (FAR) and Defense FAR (DFARS).
• Proven self starter and quick learner with ability to master new systems and processes.
• Strong interpersonal and team building abilities; capable of motivating and energizing team members to deliver quality results.