Standard Job Description

Manages and oversees the smooth operation of multi-user computer systems, including coordination with network administrators. Responsible for coordinating subordinate employee recruitment, selection and training, performance assessment, work assignments, salary, and recognition/disciplinary actions. Oversees the setting up of administrator and service accounts, maintaining system documentation, tuning system performance, installing system wide software and allocate mass storage space. Interacts with users and evaluates vendor products. Makes recommendations to purchase hardware and software, oversees installation and backup recovery. Manages the development of policies and standards for allocation related to the use of computing resources.

At Lockheed Martin Australia, we believe that when people are empowered, inspired, and supported, they can achieve extraordinary things. We embrace flexibility, so our people can be their best inside and outside of work. We champion inclusion and continuous learning, ensuring all voices are heard and valued. And we thrive on collaboration, turning challenges into opportunities for growth and innovation.  As a leader in national security, our innovative and diverse programs create a more secure future for Australia across space, air, land, sea, and cyber domains. Every day is a chance to solve the world’s most complex challenges and make a profound impact. Experience it here.

Basic Qualifications

• Lead and mentor the BWC ICT Team, providing technical leadership and operational direction.
• Ensure ICT systems meet required standards for performance, availability, security and compliance.
• Manage ICT upgrades, enhancements, technology refresh activities and system integrations.
• Partner with Engineering and Architecture teams to deliver new technology capabilities.
• Oversee ICT risk management, incident resolution, change management and service delivery processes.
• Provide regular operational, project and sustainment reporting to program leadership.
• Manage system patching, updates, capacity planning, performance monitoring and optimisation activities.
• Lead disaster recovery, business continuity and resilience initiatives.
• Manage vendors, contracts, licensing compliance and service level performance.
• Drive automation, process improvements and operational efficiencies.
• Act as the trusted ICT advisor to program stakeholders, customers and industry partners.

• Tertiary qualification in Information Technology or a related discipline, or equivalent industry experience.
• Significant experience managing complex ICT infrastructure and enterprise systems environments.
• Proven leadership experience managing technical teams and stakeholders.
• Demonstrated experience with ITIL and ICT Service Management practices.
• Experience delivering ICT projects, upgrades, integrations and technology refresh programs.
• Experience working within Agile, Kanban or similar delivery frameworks.
• Knowledge of project management methodologies, governance, resource planning and delivery practices.
• Strong understanding of cybersecurity standards and frameworks, including:
  • Australian Information Security Manual (ISM)
  • NIST Cybersecurity Framework
  • ISO 27001
  • Defence or Government security frameworks
• Experience managing vendors, service providers, contracts and service level agreements
• Excellent written and verbal communication skills.

Desired Skills

Are you an ICT leader who enjoys keeping complex systems secure, stable and mission-ready?
Join Lockheed Martin Australia and lead ICT operations supporting the Basic Wings Course (BWC) program at RAAF Base Pearce in Bullsbrook. Working alongside a world-class aviation environment, you will help deliver the technology capabilities that support pilot training for the Republic of Singapore Air Force.
This is more than a traditional IT leadership role — it's an opportunity to lead a skilled ICT team, influence technology outcomes and support critical aviation training systems.

You are a confident ICT leader with strong stakeholder management skills and a track record of delivering results within complex operational environments.
You combine technical expertise with strong people leadership and understand how to balance operational support requirements with project delivery and continuous improvement initiatives.

• Tertiary qualification in Information Technology or a related discipline, or equivalent industry experience.
• Significant experience managing complex ICT infrastructure and systems environments.
• Strong leadership experience managing technical teams and stakeholders.
• Demonstrated experience with ITIL and ICT Service Management practices.
• Experience leading ICT projects, upgrades, integrations, and technology refresh activities.
• Proven experience working within Agile, Kanban, or similar delivery frameworks.
• Knowledge of project management methodologies, resource planning, and delivery governance.
• Significant experience with cyber security standards and frameworks including:
  • ISM
  • NIST
  • ISO 27001
  • Defence or Government security frameworks
• Strong experience managing vendors, service providers, contracts, and service levels.
• Excellent written and verbal communication skills.